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COVID-19 Response
Ketchikan Emergency Operations Center (EOC) Overview
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| JUNE: |
Informational Flyers:
Housing Resources
Food Services
Community Resources
Physical Health Resources
Pharmacy & Other Health Resources
Mental Health Resources
Grocery Resources
Food Pantry & Meal Resources
Public Spaces: What's Open? What's Closed?
Masks & Gloves - What You Need To Know
Ports & Harbors Mandate 010 & 012
Airport Travel Mandate 012
Ports & Harbors Mandate 010
Airport Travel Mandate 010
Protecting Grocery Shoppers From COVID-19
COMMUNITY FACILITY Updates
The following facilities updates are as of 05.26.2020
Borough Facilities:
See KGB COVID-19 Facility Mitigation Plans for details on measures put in place upon the reopening of Borough Facilities to the public.White Cliff Building: Open to Public
Pat Wise Animal Shelter: Open to Public
Borough Transit Department: Open to Public
('Late Night Service' routes are suspended until further notice)
North Tongass Volunteer Fire Department: Open to Public
South Tongass Volunteer Fire Department: Open to Public
Gateway Recreation Center: Open to Public
City of Ketchikan Facilities:
City Hall: Front Street entrance use only. Customer service on the first floor is limited to 2 people in the lobby area at a time with waiting outside and 1 visitor/common household group able to visit each City Hall department at a time. All building access will be monitored and escorted. A drop box is located at the back alley entrance behind the Police Station for City and KPU payments.
Ports & Harbors: Main entrance use only. Customer service is limited to 3 people at a time in the lobby area with waiting outside.
Public Works Administration Building: Main entrance use only. Building to remain locked; the public is encouraged to schedule an appointment or call the phone numbers posted on the door upon approaching the building. A drop box is located at the main entrance for documents.
KPU Customer Service in the Plaza: Main entrance use only. Customer service is limited to 2 people at a time at the front counters with 2 waiting inside and 4 receiving service at customer service desk stations. Operating hours will be Monday through Friday, 9:00 am to 4:30 pm with in-store visiting hours 9:30 am to 4:00 pm; closed Saturday and Sunday. The courtesy phone outside the store will remain in place for public use as will the drop boxes for payments near the Wells Fargo Plaza ATM and at A&P Grocery.
KPU Electric Administration Building: Main entrance use only. Building to remain locked with staff available by phone. Pre-scheduled appointments encouraged.
Ketchikan Fire Stations No. 1 and No. 2: Main entrances only. Buildings to remain locked; access by appointment and staff escort only.
Ketchikan Police Station: Main entrance only. No public entry beyond main lobby and dispatch.
Ted Ferry Civic Center: Building to remain closed to the public; open only for pre-arranged events that conform to state mandated guidelines for operations.
Ketchikan Public Library: Delayed public reopening to occur May 26. Curbside and grab bag service resumed May 11. Upon reopening to the public, access will be limited to 20-25 individuals. Public visitation will be Monday, Wednesday, Friday and Saturday, 10:00 am to 6:00 pm; and Tuesday and Thursday, closed 9:00 am to 10:30 am with curbside service for high-risk individuals; open 11:00 am to 6:00 pm. Closed Sunday. No in-person programs, the Children’s Library will remain closed, public computer seating only, and reduced in-house materials access.
Tongass Historical Museum and Totem Heritage Center: Delayed public reopening to occur June 2. Upon reopening, public access in exhibits and archives will be limited (TBD) with public visitation hours Tuesday through Saturday, 1:00 pm to 5:00 pm; closed Sunday and Monday. Visitation appointments for high-risk individuals outside public hours will be offered Tuesday through Friday, 10:00 am to 12:00 pm. Donations and collections visits by appointment only. No in-person programs.
All other City and KPU Offices, Facilities and Warehouses: closed to the public.
City of Saxman Facilities:
*Saxman City Hall: 2841 S. Tongass Highway, 225.4166
*Saxman Community Center: 2841 S. Tongass Highway, 225.4166
*Saxman Tribal House: 2706 South Tongass Highway; 225.7037
Through the Emergency Operations Center, the Ketchikan Chamber of Commerce, Ketchikan Visitors Bureau, and Borough Planning Department have created the Business Economy Recovery Group (BERG).
The primary focus of the BERG has been to connect individuals and businesses with the available resources during the state of the COVID-19 emergency. During the response phase of the EOC, the BERG has been instrumental in the following:
- The BERG developed a local webpage on the Ketchikan Chamber of Commerce website, accessible through the Ketchikan Visitor’s Bureau and Ketchikan Gateway Borough websites.
- The BERG developed an online Business Directory which is accessible on the Ketchikan Chamber of Commerce website with the intent of assisting Ketchikan residents with shopping locally and supporting community businesses.
- The Ketchikan Chamber website has helpful information for local businesses such as links to state and local mandates, information on tax credits for small businesses, provisions within the CARES Act, and programs administered by the Small Business Administration.
As local functions are restored and local businesses are able to resume operation, the BERG will be able to turn over the community recovery operations to the local municipal bodies.
Regarding the CARES Act funding, it has not yet been made available to local municipalities. When it does become available, the appropriation of the funding will be processed through the local elected leadership: the City of Ketchikan Council, City of Saxman Council, and the Ketchikan Gateway Borough Assembly.
The long-term economic recovery of the community will be addressed by the local governing authorities, and we expect that discussions will soon occur through the elected bodies of the Community of Ketchikan.
If you are interested in submitting comments, questions and/or suggestions related to the effect of COVID-19 on Ketchikan's economy, please email the Borough at businessrecovery@kgbak.us .
Ketchikan Chamber of Commerce Resources
Ketchikan Visitor's Bureau